Customer Satisfaction (CSAT)
A transactional metric measuring short-term customer sentiment and satisfaction following a specific interaction or purchase.

THE TECHNICAL LANGUAGE OF DIGITAL B2B INFRASTRUCTURE
The incremental increase in conversions caused by an intervention, estimated by comparing outcomes for an exposed treatment group with a comparable unexposed control group.
Conversion lift helps decision-makers distinguish conversions caused by advertising from conversions that would have happened anyway. It supports budget allocation and incrementality analysis beyond attribution reports.
An advertiser runs a user-based holdout study in which an eligible control group is withheld from campaign exposure. The team compares treatment and control conversions, reviews confidence and minimum-detectable-effect assumptions, and uses incremental cost per acquisition to inform the next budget decision.
Low conversion volume, contamination between groups, short study windows, seasonality, non-compliance, and poor randomisation can make results inconclusive or biased. Lift applies to the tested population, intervention, and period; it should not be generalised automatically or confused with attributed conversions.
A lift study assigns eligible users or geographic areas to treatment and control conditions, observes conversions over a defined period, and estimates the difference attributable to exposure. Absolute incremental conversions, relative lift, uncertainty, and incremental cost per action should be interpreted together. Randomisation or a defensible quasi-experimental design is required for causal interpretation.
Data Engineering, Revenue Operations
Google Ads Help — About Conversion Lift — https://support.google.com/google-ads/answer/12003020; Google Ads Help — Understand user-based Conversion Lift data — https://support.google.com/google-ads/answer/14102450
A transactional metric measuring short-term customer sentiment and satisfaction following a specific interaction or purchase.
A standardized set of user-centric performance metrics assessing page loading speed, visual stability, and interaction responsiveness.
The percentage of recorded impressions that result in user clicks, measuring ad relevance and creative effectiveness.
A key business metric calculating the percentage of customers or recurring revenue lost over a defined measurement period.
The percentage of total eligible ad impressions that a paid campaign successfully captures within a target auction.