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THE TECHNICAL LANGUAGE OF DIGITAL B2B INFRASTRUCTURE

STANDARD
AI GOVERNANCE

ISO/IEC TR 24368:2022 — Information technology — Artificial intelligence — Overview of ethical and societal concerns

A technical report providing an overview of ethical and societal concerns arising from the development and use of artificial intelligence technologies.


BUSINESS RELEVANCE

Early identification of ethical and societal risks helps organizations avoid reputational damage, design humane products, and align AI development with global human rights norms.


IMPLEMENTATION EXAMPLE

A product management organization uses ISO/IEC TR 24368 to structure its responsible AI principles and conduct pre-launch societal risk screenings on automated customer service tools.


LIMITATIONS

The report is an informative overview of issues rather than an actionable technical control set; resolving ethical dilemmas requires trade-offs specific to legal jurisdictions and social contexts.


TECHNICAL EXPLANATION

The document explores key societal and ethical issues associated with AI, including human agency, safety, privacy, fairness, transparency, accountability, and environmental impact. It maps ethical principles to technical disciplines and international human rights frameworks, providing context for subsequent normative AI standards.


Secondary Topics

Experience Design, Intelligent Automation

Sources

ISO — ISO/IEC TR 24368:2022 — https://www.iso.org/standard/78507.html

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