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Prototype

concept

An early representation of a product, service or system used to explore, communicate and test assumptions before full implementation.

Technical explanation

An early representation of a product, service or system used to explore, communicate and test assumptions before full implementation. Effective use requires documented user needs, accessible states, consistent behaviour, responsive implementation and testing with representative users and devices. It should be maintained as part of the product system.

Business relevance

It improves consistency, usability, accessibility and delivery speed across customer and employee experiences.

Implementation example

A cross-functional team applies Prototype in a production initiative, defines ownership and success criteria, tests representative scenarios, monitors outcomes and records corrective actions before scaling.

Limitations and common misconceptions

A reusable pattern or research method cannot replace context-specific accessibility and usability testing. Standardisation can become restrictive when governance is weak.

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